The Program Facilitator is the coordinator for PHC’s community-based family caregiver support group. The facilitator provides leadership at group meetings to ensure:
confidentiality; opportunities to share and to have discussion; avoidance of judgmental attitudes and unsolicited advice and coordinated program development and respite care roster.
Support groups are based on a self-help mutual aid model. The groups provide an opportunity for participants to share thoughts, feelings, information, and conflicts they are experiencing while providing care and support to an adult family member or friend, at home or in a care facility, who may be in poor health, elderly or has a disability.
The program facilitator also meets one-on-one with the caregiver to assess the needs of the family member and determine which community health worker would best fit for respite care; conduct a home assessment to ensure safety for the family member and respite worker. The facilitator will also provide the caregiver options for their own specific challenges in caring for their family member.
1. Be a contact person for the group:
- Receive referrals from the island family physicians, island health professionals or from PHC other programs or calls from family caregivers who self-identify
- Meet with new group members individually and orient them to the group guidelines and format
- When meetings occur ensure logistics and meeting formats in place and appropriate.
2. Provide guidance during group meetings:
- Develop with the group participants some basic "rules" for the group, for example – confidentiality, punctuality, respect, not interrupting
- Ensure that everyone knows each other's name
- Ensure that anyone who wishes to share has an opportunity to do so
- Provide leadership when a participant is being judgemental, provides unsolicited advice, or is disruptive
- Arrange extra resources upon the group's request, for example: borrowing a book from the library on an issue of interest to the group or preparing a brief discussion on a particular topic
3. Develop Roster for Home Respite Care (Community Health Workers)
- Assist with interview, selection and training of respite care staff
- Establish appropriate matching of staff and specific participants
- Develop in home activities and ensure safety of both participant and staff
4. Program Development and Communications
- Participate in BC Community Caregiver Networks so that best practice and new ideas can be implemented
- Develop appropriate handouts explaining the aim of the program and services
- Manage expectations and work with other care team members so that decisions regarding support are transparent, rational, and fair.
- Lead and coordinate the other staff and volunteers in the Seniors Adult Day Program as the day leader as required
- Family care giving experience or knowledge of family caregiver issues and concerns essential
- Support group facilitation experience or experience participating in a support group
- Good verbal communication and active listening skills
- Healthcare system knowledge is an asset
- Reliable, punctual, organized
- Post secondary degree in a related field will be prioritized
- Criminal check required
- Valid driver's license
- First aid
Report to: Executive Director
Hourly wage $25.00 - $30.00 15 – 20 hours per week